Terms & Conditions
PRODUCT & CONTENT
All products and content displayed on the PS The Label website including it's prices shown are subject to change without notice at any given time. We provide the best effort to display correct imagery and descriptions of each of our products, including the colours of our garments. Please note, the characteristics in some of our pieces are subject to change from the provided images — This includes but is not limited to garments that are exclusively printed, hand-dyed, hand-washed and embellished. Characteristics and colour tones may vary depending on the device you may be viewing off.
Although we make every effort to keep sufficient stock of items listed on PS The Label, occasionally we do sell out of certain products and sizes. If we are out of stock on an item you have ordered, we will notify you via email. Any changes will be reflected in your order total as well as your shipping confirmation.
PRICING & PAYMENT
Prices displayed on the PS The Label e-Boutique are in AUD.
We attempt to ensure that the information on our website is as updated and accurate as possible. PS The Label reserves the right to change any prices, product availability and descriptions at any given time. This will be in the case that the information displayed may occasionally be inaccurate or out of date. We reserve the right to alter the terms of any special offers, sale periods and/or sale stock at any time without notice.
RETURNS & REFUND POLICY
We believe and take pride of the product we produce. Our full returns and refund policy can be read here.
I made a mistake with my order — Please note, once you click the 'confirm' button your order begins to process and you are unable to make further changes. If you are unhappy with your purchase once it arrives, you're welcome to return it for an exchange, refund or store credit voucher.
I have given you my incorrect shipping details — Immediately email us at firstname.lastname@example.org and we will try our best to have your details updated before shipment.
I'm having trouble placing an order — Please email us with your contact number and one of our team members will guide you through the process.
PS The Label is dedicated to keeping your details private. Any information we collection in relation to you is kept strictly secured. We do not pass on, swap or sell any of your personal details with any third parties. We use this information to identify your orders and to provide you with our newsletters (if applicable).
There are a number of Australian Laws in pertaining to Fair Trading and Privacy including the Trade Practices Act 1974 and the Commonwealth Privacy Act 1988 (with Amendments in 2000). Dispute resolution services are also available in each Australian State and Territory. For more information on the Australian Legislation please visit: www.comlow.gov.au
SALES + OFFERS
All offers and promotions including sales, coupon codes and credits are subjected to the following conditions:
Promotions are only applicable to orders over the minimum value indicated in the offer.
Promotions are only applicable to products specified in the offer
Promotional codes may only be used once per order.
For promotions with a minimum spend requirement, your order must remain at or cover this amount after any returns for the discount to continue to apply.
Codes are valid for one use per customer unless stated otherwise.
Items purchased on sale or clearance can only be returned for a store credit (with the exception of a/any product deemed faulty).
- A full-priced item purchased using a promotional discount does not qualify as a sale product unless stated otherwise in the conditions of the offer.
- PS The Label reserves the right to discontinue any promotions, sales and/or discounts at any time without notice.
- PS The Label offers an introductory discount of 15% when signing up to our newsletter which is only available for redemption on our new arrivals catalogue. This offer cannot be used in conjunction with any other promotion and/or sale.
- PS The Label does not take responsibility for any orders placed where a coupon code was not applied during the checkout.